Police Dispatcher Practice Test 2026 – The Comprehensive All-in-One Guide for Exam Success!

To "clear" a call means to officially document a resolved situation. This process typically involves updating the dispatch records to reflect that the incident has been addressed, whether it has been resolved through law enforcement intervention, emergency response, or other means. Clearing a call is an essential part of maintaining accurate logs and ensuring that all necessary information is recorded for future reference, case documentation, or statistical purposes. By doing this, dispatchers help maintain accountability and provide a clear picture of incidents that have occurred, which can be crucial for law enforcement analysis and decision-making.

The other options relate to different actions in the communication and dispatch process but do not specifically pertain to the completion or resolution of a call. For example, redirecting a call or transferring it does not indicate the resolution of a situation, while informing a caller of further actions may be part of the interaction but does not indicate that a situation has been officially resolved and documented.